Terms & Conditions
Welcome to Colenson Brokers. These Terms and Conditions govern your use of our services and access to our website and communication channels. By engaging with us—whether online, in writing, or in person—you accept these terms in full. If you do not agree to these terms, please do not use our services.
1. About Us
Colenson Brokers was established in 1983 by Dr. Michael Olawale-Cole (CON, FNIM, CNIM, B.Sc. (Hons.), DBA, FCIB, FloD). We are one of Nigeria’s most experienced and professional insurance brokerage firms, offering advisory, placement, and claims support services across all major insurance sectors. We also maintain international connections with Lloyd’s of London and other reputable reinsurance brokers.
2. Scope of Services
We provide services including but not limited to:
Insurance advisory and consultation
Placement of insurance coverage with licensed insurers
Reinsurance and international brokerage support
Claims processing and negotiation on behalf of clients
Risk management and insurance portfolio review
All services are provided subject to applicable Nigerian laws and regulatory requirements.
3. Client Responsibilities
As a client, you agree to:
Provide accurate, complete, and up-to-date information necessary for arranging insurance or processing claims.
Comply with the terms of your insurance policies.
Notify us promptly of any incidents, losses, or changes relevant to your insurance coverage.
Make payments for premiums or brokerage fees as agreed.
Failure to meet these obligations may affect the scope or validity of the insurance services or coverages arranged.
4. Disclaimer
While we act in your best interest to secure appropriate insurance coverage, we do not underwrite risks and cannot guarantee the outcome of claims or decisions made by insurers. Insurance cover is subject to the terms and conditions issued by the insurer.
5. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, or consequential damages arising from your use of our services.
Our total liability for any claim relating to our services shall not exceed the amount of fees paid to us for that specific service.
6. Intellectual Property
All content on our website or documentation—including text, graphics, logos, and images—is the property of Colenson Brokers or its licensors and is protected by copyright laws. You may not reproduce, distribute, or exploit any part of our materials without written permission.
7. Confidentiality
We are committed to maintaining strict confidentiality of all client information, except where disclosure is required by law or regulatory authorities, or where necessary to perform our services (e.g., to insurers or reinsurers).
8. Privacy
We process your personal information in accordance with our Privacy Policy, which outlines your rights and our obligations under the Nigeria Data Protection Regulation (NDPR).
9. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of Nigeria.
10. Termination
We reserve the right to terminate or suspend services to any client at our discretion, particularly in cases of fraud, misrepresentation, or non-cooperation. Clients may also terminate our services at any time by providing written notice.
11. Changes to These Terms
We may update these Terms and Conditions periodically. The updated version will be posted on our website with an updated effective date. Continued use of our services constitutes your acceptance of the revised terms.
12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
Colenson Brokers
Head Office: Colenson House Plot 6, ELM St. Osborne Foreshore Estate Phase 2, Ikoyi, Lagos. P.M.B. 21640, Ikeja, Lagos, Nigeria.
Tel: +234-909-484-2925 +234-703-676-7225 +234-802-383-7098
E-mail: info@colensonbrokers.com
Website: www.colensonbrokers.com